Date(s) - 30/05/2018
10:00 am - 4:00 pm
Bertha will be in BELFAST on Wednesday 30 May 2018
The 5 Step Telephone Skills training aboard Bertha brings customer care training right to your doorstep. The training is aimed at anyone in your practice that picks up the phone to clients, whether they are current clients or potential ones. The course will significantly improve your conversion rates of call enquiries to appointments, improve the customer experience that your team can deliver and ultimately get more owners through the door of your practice which is vital in the current competitive veterinary market.